Employee Experience
Over 35 years ago, before “employee experience” was even a buzzword, I got an early lesson in its importance. My dad was talking about my brother's job, where the company offered pizza every two weeks on Friday as a perk. My brother was working long, irregular hours, and his pay was less than fair. My dad, with his usual straightforwardness, quipped, “You can’t pay a mortgage with a pizza.”
At the time, it was a funny comment, but it stuck with me. The humor masked a serious point: genuine respect and fair compensation matter far more than perks like pizza. My brother's situation highlighted that despite the company’s gestures, they weren’t truly valuing his hard work.
This experience taught me a valuable lesson about company culture. It isn’t defined by flashy events, pizza Fridays, or barbecues. True culture starts with leadership and how they embody values every day. It’s about how employees feel when they come to work, not just the occasional treat.
How does employee experience impact your bottom line?
Did you know that researchers at Gallup highlighted the impact of a poor employee experience and the disengaged employees it creates, these disengaged employees cost organizations nearly $9 trillion in lost productivity. In essence, a disengaged employee will produce a 15 percent lower profitability for their organizations, resulting in a loss of approximately $16,000 per disengaged employee, per year.
Optimal Employee Experience
Designing exceptional experiences for your employees
- Conducting comprehensive onboarding programs for new hires
- Implementing performance management systems to enhance employee productivity
- Providing training and development opportunities for skill enhancement
- Offering exit interviews and offboarding support for departing employees
- Developing strategies for employee engagement and retention
- Conducting employee surveys to gather feedback and insights
- Designing and implementing employee engagement programs (such as recognition programs)
- Providing training on leadership development and team building
- Developing strategies for improving workplace culture and diversity
- Offering workshops on stress management and work-life balance